Player Protection Policy

Responsible Gaming at ppbip — Play Smart, Stay in Control

ppbip is fully committed to providing a safe, fair, and transparent gaming environment for all Bangladeshi players. Our responsible gaming framework gives you the tools, information, and support you need to keep gambling a fun and controlled activity — never a harmful one.

Age Requirement
21+ Only
Support Availability
24/7 BST
Self-Exclusion
Immediate
SSL Protection
Always Active
Our Commitment

Gaming Should Always Remain Enjoyable

At ppbip, we believe that gambling is a form of entertainment — and like all entertainment, it works best when it is kept in balance. Our platform is designed to give every registered Bangladeshi player the confidence that they can enjoy our games, cricket betting markets, slots, jackpots, and live dealer tables without ever losing sight of their personal limits.

We recognise that a small number of players may develop problematic gambling behaviours over time. ppbip takes this responsibility seriously. We have built a comprehensive suite of player protection tools directly into our platform, and our 24/7 support team is trained to assist any player who feels that gambling may be causing them harm.

Every player on ppbip must be aged 21 years or above. This is non-negotiable. Age verification is conducted during registration, and accounts found to belong to persons under the age of 21 are closed immediately with any balance returned to the appropriate payment method.

21+ Only — Strict Age Verification Applied
Important Warning

Gambling is not a reliable way to make money. The house always has a statistical edge. Never gamble with money you cannot afford to lose, and never chase losses in an attempt to recover funds. If you feel you are losing control, use ppbip's self-exclusion tool immediately or contact our support team at [email protected].

  • Set a budget before you play — decide in advance how much BDT you are willing to spend and treat it as the cost of entertainment.
  • Play for fun, not profit — view each session as leisure, not income generation.
  • Take regular breaks — use ppbip's session time-out feature to step away and reset.
  • Never gamble under the influence — avoid playing when emotionally distressed, fatigued, or under the influence of alcohol.
  • Keep gambling separate from finances — do not use rent, bill payments, or savings to fund gambling sessions.
  • Talk to someone — if gambling feels like a problem, reach out to our support team or a trusted person in your life.
Protection Tools

Six Pillars of Responsible Play

ppbip provides a full toolkit of responsible gaming features to help every player stay in control. These tools are available to all registered players at no cost and can be activated immediately through your account or by contacting our support team.

Deposit Limits
Set a daily, weekly, or monthly cap on the amount of BDT you can deposit into your ppbip account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 7-day cooling-off period to protect you from impulsive decisions.
Session Time Limits
Define the maximum length of any single gaming session before ppbip automatically logs you out. You will receive a reminder notification when your session approaches the limit, giving you the chance to conclude your play gracefully. This feature encourages healthy gaming habits and helps prevent extended, unplanned sessions.
Cool-Off / Time-Out
Take a structured break from ppbip by activating a time-out period of 24 hours, 7 days, 30 days, or a custom duration of your choosing. During a time-out, your account is suspended: you cannot log in, place bets, or make deposits. Existing pending withdrawals are not affected and will be processed normally.
Self-Exclusion
If you feel that gambling is causing you serious harm, you can request permanent self-exclusion from ppbip. Your account will be closed, your profile will be removed from all marketing lists, and you will be blocked from registering a new account. Self-exclusion is a serious, long-term measure and is intended to provide lasting protection for players with problem gambling concerns.
Loss Limits
Control the maximum amount you are willing to lose within a given period by setting a daily, weekly, or monthly loss limit on your account. When your losses reach the limit you have set, ppbip will prevent further real-money wagering until the period resets. This tool is especially useful for players who want a hard safety net beyond their deposit cap.
Reality Checks
Enable periodic reality check notifications that pop up during your gaming session to show you how long you have been playing, your net win or loss for the session, and the total amount wagered. These check-ins encourage you to pause, review your activity, and decide consciously whether to continue or stop — keeping you grounded and aware at all times.
How It Works

Activating Your Protection Tools

All responsible gaming tools on ppbip can be activated in minutes. You do not need to call anyone or wait for approval — most features take effect the moment you apply them. Here is how to get started:

Need Immediate Help? If you are in crisis or need a tool applied urgently, contact our support team directly at [email protected]. Our trained advisors are available 24/7 Bangladesh Standard Time and will action your request without delay.
  1. 1
    Log In to Your ppbip Account
    Visit ppbip.bio and log in using your registered username and password. All responsible gaming tools are accessible from within your account settings panel once you are authenticated.
  2. 2
    Navigate to Responsible Gaming Settings
    From your account dashboard, locate the "Responsible Gaming" section. This dedicated area lists all available player protection tools, your current settings, and your activity history for the current period.
  3. 3
    Choose and Configure Your Tool
    Select the tool you wish to activate — deposit limit, session time limit, loss limit, cool-off period, reality checks, or self-exclusion. Enter your preferred values (amounts in BDT ৳, time periods in hours/days) and confirm your selection.
  4. 4
    Confirm — Changes Take Effect Immediately
    Restrictions (limits, exclusions, time-outs) take effect the instant you confirm. A confirmation email is sent to your registered address. Limit increases require a mandatory 7-day cooling-off period before activation, to prevent impulsive reversals during a high-risk session.
  5. 5
    Contact Support If You Need Assistance
    If you are unable to access your account, prefer to apply restrictions via email, or need self-exclusion applied urgently, email our team at [email protected]. We will process your request promptly and send written confirmation once the restriction is active.
Self-Assessment

Do You Have a Healthy Relationship with Gambling?

The following questions can help you reflect on your gambling habits. If you answer "Yes" to three or more of these questions, we strongly encourage you to use ppbip's responsible gaming tools or contact our support team for confidential guidance.

1
Do you find yourself spending more money on gambling than you originally planned or can comfortably afford?
2
Have you ever borrowed money, sold possessions, or used funds meant for bills or savings in order to gamble?
3
Do you feel restless, irritable, or anxious when you try to reduce how much you gamble or stop entirely?
4
Have you tried to win back money you lost by gambling more — commonly known as "chasing losses"?
5
Has gambling ever caused conflict with family members, friends, or colleagues in Dhaka, Chittagong, Sylhet, or wherever you are based?
6
Do you think about gambling frequently throughout the day, even when you are doing other activities or at work?
7
Have you ever concealed the extent of your gambling activity from the people around you?
8
Do you gamble as a way to escape stress, anxiety, depression, or difficult personal circumstances?
Three or more "Yes" answers? This may indicate that gambling is having a disproportionate impact on your life. Please contact ppbip's responsible gaming team at [email protected] for confidential, non-judgmental support. You can also activate self-exclusion immediately from your account settings.
Tools in Detail

Your Player Protection Toolkit

Here is a closer look at each tool available to ppbip players, including how quickly each one takes effect and what it covers.

Deposit Limit
Caps the total BDT ৳ amount you can deposit over a chosen period — daily (24h), weekly (7 days), or monthly (30 days). Effective immediately when reducing limits. A 7-day waiting period applies to increases.
Instant Activation
Loss Limit
Prevents further wagering once your net losses for the period reach the amount you have specified in BDT ৳. Applies across all ppbip games and betting markets simultaneously.
Instant Activation
Session Time Limit
Sets the maximum duration of a single gaming session. When the limit is reached, you are automatically logged out. A 15-minute warning is displayed before the session ends.
Instant Activation
Reality Check
Periodic on-screen pop-up reminders showing your session duration, net result, and total wagered amount. Available at 15-minute, 30-minute, or 60-minute intervals.
Instant Activation
Cool-Off / Time-Out
Temporarily suspends your account for 24 hours, 7 days, or 30 days. You cannot log in or deposit during this period. Pending withdrawals are unaffected. Cannot be reversed early.
Instant Activation
Self-Exclusion
Permanently closes your ppbip account and blocks future registration. All marketing is stopped immediately. Balance is refunded to your bKash, Nagad, or Rocket account. This action cannot be undone.
Permanent — Cannot Be Reversed
Get Help

You Are Not Alone

If gambling is affecting your wellbeing, your relationships, or your finances, please reach out. Our responsible gaming support team is available around the clock and will treat your enquiry with complete discretion and compassion.

Email Support

Send us a message any time. Our responsible gaming advisors respond within a few hours — usually faster. All conversations are confidential.

[email protected]

Plain text only — not a clickable link

24/7 Availability

Our support team operates around the clock, every day of the year — including Eid, Pohela Boishakh, and national holidays — in Bangladesh Standard Time (UTC+6).

Bangladesh Standard Time (UTC+6)

Response time: typically under 2 hours

Confidential & Judgment-Free

Every responsible gaming enquiry is handled in strict confidence. Our advisors are trained to listen without judgment and to help you find the right solution for your situation.

Your privacy is always protected

SSL encryption on all communications

If You Need Immediate Help

If you are experiencing a gambling-related crisis, please contact ppbip's responsible gaming team immediately at [email protected]. Include "URGENT — Responsible Gaming" in your subject line and a member of our team will prioritise your case. You can also activate self-exclusion directly from your account settings at any time — it takes effect the moment you confirm, with no waiting period.

Play Responsibly

Enjoy ppbip — On Your Terms

ppbip is built for Bangladeshi players who want a premium, fair, and safe gaming experience. Explore our full range of games and betting markets — always with your protection tools in place and our support team one message away.

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